Questions
Frequently asked
Where are you based, and do you place puppies outside Brisbane?
We are in Chandler, Brisbane. We place puppies throughout Australia, and internationally to Hong Kong, Singapore and New Zealand, with Sydney and Melbourne among our most common destinations.
Are your puppies raised in kennels?
No. Every puppy is born and raised inside our family home. We do not use kennels and we do not use guardian homes.
What does a Bernedoodle coat look like, and do they shed?
Our puppies are known for their beautiful, soft wavy fleece coats. As coat type and shedding can naturally vary between individual puppies and pairings, we guide each family through the expected coat characteristics to help find the right fit for their home.
What are they fed?
Our dogs are fed Lyka and Royal Canin.
What early development do puppies get before they leave?
Early Neurological Stimulation and Early Scent Introduction from three to sixteen days, followed by our wider curriculum of socialisation, enrichment and household exposure.
What does a puppy come with?
A vet health check, vaccinations, microchip, worming up to date, a puppy passport, puppy resources, early socialisation and enrichment, household exposure, and our ongoing support for the life of the dog.
How do I apply?
Complete our application so we can learn about your home, lifestyle and what you are looking for. Approved families join our reservation list for the litter that suits them, and individual puppy profiles are shared at approximately five weeks.
Can I pick up my puppy in person?
Absolutely. Families are always welcome to collect their puppy directly from our home. We’ll organise a collection time and talk you through everything you need to know before you head home together.
Can you deliver my puppy to my home?
Yes. Home delivery can be arranged depending on your location. We love this option as it allows us to help your puppy settle into their new environment and provides a familiar face during those first exciting moments at home.
Can you meet me at Brisbane Airport?
Yes. For families flying in to collect their puppy, we can arrange to meet you at Brisbane Airport. We can also guide you through the process of flying home with your puppy and what you’ll need to organise beforehand.
Can my puppy fly to me?
Yes. We regularly work with families who live interstate and can help coordinate safe puppy transport. We’ll guide you through the process and help make your puppy’s journey as comfortable and straightforward as possible.
What is the puppy scent blanket?
We send each puppy home with a scent blanket that has been kept with their mother and littermates. This provides familiar comfort and eases their transition during their first few nights in a new home.
What is in the puppy pack?
Every puppy receives a comprehensive puppy pack including their health and vaccination records, microchip details, high-quality puppy food samples, a scent blanket, initial crate treats, and an introductory care guide.
Are puppies introduced to a crate before they come home?
We introduce puppies to crate confidence and positive reinforcement through high-value treats and soft enrichment toys. This helps create a safe, positive association with crate quiet time.
How are puppies prepared for household noise?
Our puppies are raised in a busy home environment and exposed to daily household sounds (vacuuming, TV, kitchen noises) as well as sound desensitisation soundtracks (thunderstorms, traffic) to foster calm, confident temperaments.
Are you a registered breeder?
Yes. Our ABN is 31 653 455 719, and our breeder supply number is provided on request.
Still deciding?
The best answer is usually a conversation.
Tell us about your family and we will talk you through anything that is not covered here.
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